Help & Support
Need assistance with the app or ran into a tech issue?
Contact our support team — we’re here to help, fast and friendly.
FAQ: Moving to the new TanTan App
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Because we’re welcoming you with perks!
TanTan Tribe users will receive 5 Super Likes and 1 Boost when you log in to the new TanTan app. That’s a head start on more matches and meaningful connections. -
Absolutely. Your photos, bio, and info will be automatically cloned—no need to start from scratch. Just log in, and your profile will be live and visible to TanTan users around the world, ready for you to match, chat, and start something new.
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Due to technical limitations, your matches and chat history won’t carry over. If there are conversations you want to keep, we suggest exchanging contact details before 1 July 2025. We know how important these connections are—and while this change is big, it's all part of building a better TanTan experience for the future.We understand how important your conversations are, and we’re committed to making this transition as smooth as possible while building a better TanTan experience for the future.
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No worries. If your TanTan Tribe account is linked to your phone number or email, we’ll help restore your subscription on the new app—same benefits, new and improved experience.